KaMohau Coffin Solutions -  Delivery Policy

Section Summary

Delivery Hours Monday–Friday 08:00–16:00; No weekend/Public Holiday deliveries

Order lead time: minimum of (2 days). Custom: quoted

Delivery Process Order confirmation → Quality inspection → Secure loading → 30-min arrival notice → Client inspection & sign-off

Delivery Fees: quoted per kilometer
Client Responsibility Provide correct address, ensure access, have authorized person available to receive

Failed Delivery No authorized person or wrong address = re-delivery fee applies
Damage in Transit Reported before signing = KaMohau replaces/repairs. Reported after signing = client responsibility

Concealed Damage Must be reported within 24 hours with photo evidence.

Proof of Delivery Signed delivery note and confirmation email provided